go in and win - how to combat counterarguments & verbal attacks - repartee, verbal banter, tricky situations

stop verbal attacks in their tracks! how to combat counterarguments, questions, provocations, killer phrases, verbal pressures and dirty tricks...
verbal fluency, eloquence and retaliation with style

held in English & German

short description

Specific verbal tools are often needed during difficult situations such as meetings, presentations, discussions and reviews.

The main focus of the seminar lies in activly and effectivly handling verbal attacks, counter arguments, provocations, killer phrases and verbal pressures.

The German description of the seminar contents can be found here:
> Schlagfertig - Gekonnt kontern <

If you have questions regarding the language skills required for the seminar please contact us.

short description in German

Schwierige englischsprachige Verkaufs-, Meeting-, Präsentations-, Führungs- oder Gesprächssituationen erfordern oft spezifische sprachliche Werkzeuge und verbale Gegenmittel.

Verbale Attacken, Einwände, Gegenargumente, Provokationen, Killerphrasen und verbaler Druck lassen sich mit den richtigen englisch-sprachigen Formulierungen und Gesprächsstrategien wirksam und aktiv angehen.

Eine ausführliche deutschsprachige Beschreibung der Inhalte finden Sie beim Seminar > Schlagfertig - Gekonnt kontern <

Sprachliche Vorraussetzungen: englische Grundkenntnisse.

more seminars in English

key issues and key targets

like this?

Quick but no wit, retaliation yes style no, gestures without confidence,......

or like that?

Convincing with confidence, acting with sovereignty, talking with style and clarity, words with humor and effect….

Counterarguments, discussion, subtle manipulations, words which go below the belt, cynical remarks, verbal pressures, fights and attacks, aggressive and hurtful comments, awkward situations, there are many instances, which require a quick and clever response.

It is all about
- warding off verbal attacks and provocations
- not loosing face and standing to your views
- warding of manipulation and persuasion attempts
- convincing and not loosing your thread when being criticized
- staying calm
- stopping verbal attacks in their tracks
- verbal banter or verbal judo
- setting boundaries and keeping the lead in tricky situations
- dealing with resistance, killer phrases and critique in an adequate way

In situations like
- meetings and public speaking
- when dealing with colleagues, collaborators and superiors
- teamwork
- when developing new ideas and realizing important projects
- during convincing and debating
- when consulting clients or customers during acquisition or sale
- when dealing with moaners, dogmatists, all-knowers, tyrants….

"If they are too strong you are too weak"
(http://www.fishermansfriend.com)
Many books and self-help literature on the subject of repartee have been written with this slogan in mind and urged people to take an aggressive approach. In the short run this method might feel liberating but in the long run it could result in antagonizing people….

"A true victor is one who does not fight" (SunTzu, 2500 BC)
This quote by Sunzi (from The Art of Warfare) does not just apply to the battlefield but also to situations in which repartee and skllful verbal retaliation is needed. In our seminars we teach methods which are constructive, de-escalating and appreciativ

key points
_what is the basis of repartee? the basis for verbal judo?
_what hinders and what liberates?
_tools for skillful repartee / quick reactions
_how do I deal with difficult situations, counterarguments, manipulation and opposition?

key targets
During the seminar we convey techniques and procedures focusing on six different areas:

language
_ typical patterns which lead to escalation during conversation or debate and how to break them down
_ expressing yourself with confidence and imagination even during stressful situations
_ techniques of how to react quickly and to avoid being lost for words
_ how to not loose your thread and get distracted
_ dealing with opposition and objection with confidence and repartee
_ reacting adequately to criticism and negative feedback
_ counter for killer arguments
_ the right repartee and judo techniques for verbal attacks
_ how to counter remarks that go below the belt
_ counter with humor

verbal tools and techniques
_ active listening
_ labeling technique
_ playback technique
_ redefining
_ selective focus and change of subject
_ neutralizing situations
_ funny fencing with words - wit and wordplay
_ paradoxical affirmation - a sense of the ridiculous
_ finding and using weaknesses to your advantage
_ comparison technique
_ exaggerated agreeing
_ paradox intervention
_ seeing the world through the eyes of the person opposite
_ constructive misunderstandings
_ reframing situations
_ questioning techniques
_ counter techniques

These are only a few examples of tools and techniques we use in our seminars. Our participants actively learn how to always have a quick response available and how to react when lost for words

Additional we offer tools and techniques which enable you to be quicker with your response:

mind
_ to identify and break down patterns which might hinder repartee
_ understanding which strategies and types of repartee are useful
_ the right lens for the prevailing situation - methods for a change of view

emotion
_ how to deal and control feelings of fear, insecurity and anger
_ how to not let things get to you
_ finding enjoyment, enthusiasm, courage and fun in verbal counter attacks

body
_ relaxation and finding inner strength
_ creating composure and calmness
_ developing authority
_ systematically reducing queasiness, nervousness, shaking and other physiological signs of insecurity

behavior
_ radiating confidence
_ assertive appearance and body language
_ staying professional, the right reaction when things go wrong
_ giving positive impulses - prevention instead of escalation
_ do I provoke or insult the person opposite without realizing it?
_ do I strike the wrong note and am surprised about negative reactions?
_ the participants learn through direct feedback how to improve their own skill in repartee

"The opportunity of defeating the enemy gives us the enemy himself"
SunTzu (2500 BC)

We look forward to teaching you the art of verbal retaliation.

further information

less is more 1 - 2 - 3 - 4 - 5 participants max
more time for individual solutions and individual training

2 for 1
we also run our seminars in German or as a combination of English and German

length
2 days, 9 am - 5 pm

location
at MTO-Consulting Aschaffenburg (near Frankfurt am Main) or inhouse


> location <		> hotels <

courses on request -

additional courses
not every course fits to your time table and waiting half a year is often too long... We offer additional courses, training and individual coaching on request, just ask: anfrage@selbstvertrauen.de

cost
Euro 2000.- / person excluding VAT (standard rate German VAT is 19%)

cost inhouse
on request

information and booking:

Information and booking

email
anfrage@selbstvertrauen.de

about us

Jürgen Junker founded MTO-Consulting in 1996. He graduated from Darmstadt University in 1995 with a masters degree in Work and Industrial Psychology. He works as a consultant for personnel, team & organizational development and as a psychotherapist. Since 1996 he has been a lecturer at the University for Applied Science in Wiesbaden, the University for Applied Science FH Aschaffenburg and the University of Applied Arts HGKZ Zurich. Since 1992 he has run adult education classes, courses and seminars.

and

Doris Kroth graduated in 1995 from Chelsea College of Art and Design in London with a BA in Fine Art. She has worked in Publishing, Art Consulting and Education. Her employers and clients included Tate Modern, AKG-Images London and Kingfisher Publishing. She has been working for MTO Consulting since 2005. She is responsible for the development of seminars and workshops for our international clients.

more seminars in English

key issues
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